Privacy policy

Article 1 : Introduction

The Privacy Policy applies to:

The manner in which their personal data are collected and processed. Personal data must be considered, as all data may identify a user. These include first and last name, age, postal address, e-mail address, user’s location or IP address.
What are the rights of users regarding their data;
Who is responsible for the processing of personal data collected and processed;
To whom are these data transmitted;
, the site’s policy regarding “cookie” files.

This Privacy Policy complements the legal notices and general terms of use that users can consult at the following address: https://themalagasygrocery.com/conditions-generales-de-vente/

Article 2: General principles for data collection and processing

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of the data of users of the site shall comply with the following principles:

Loyalty, lawfulness and transparency: Data can only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that this data is being collected, and for what reason this data is being collected;
Limited purpose: the collection and processing of data is carried out to meet one or more objectives defined in the present general conditions of use;
Minimization of data collection and processing: only the data are retained for a limited time that the user is informed of.
Data retention is reduced in time: the data are retained for a limited time, which the user is informed of. Where this information cannot be communicated, the user shall be informed of the criteria used to determine the retention period;

In order to be lawful, in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may take place only if it complies with at least one of the following conditions:

The user has expressly consented to the processing;
The processing is necessary for the proper execution of the contract;
The processing meets a legal obligation;
The processing is explained by a necessity linked to the protection of the vital interests of the data subject or of another natural person;
The processing may be explained by a necessity related to the execution of a mission of public interest or which falls within the exercise of public authority;
The processing and collection of personal data is necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party.

Article 3: Personal data collected and processed as part of the navigation on the site

Data collected and processed and mode of collection

The personal data collected on the https://themalagasygrocery.com site are as follows:

First and last name
E-mail adress
Street address
Bank account details
This data is collected when the user performs one of the following operations on the site:

Product purchase
Subscribe to the newsletter

Moreover, when a payment is made on the site, a proof of the transaction including the purchase order and the invoice will be kept in the computer system of the site publisher.

The controller shall store all the data collected in his on-site IT systems and under reasonable security conditions for a period of 6 months.

The collection and processing of data to meet the following purposes
The location data and IP address are stored in order to be able to ship the ordered products.

Transmission of data to third parties

The personal data collected by the website are not transmitted to any third party and are only processed by the website editor.

Data hosting

https://www.themalagasygrocery.com/ is hosted by IONOS by 1and1, headquartered at:

7 PLACE DE LA GARE – 57200 SARREGUEMINES – France

The hosting provider can contact the following phone number:
09 70 80 89 11

The data collected and processed by the site are exclusively hosted and processed in France.

Article 4: Data Controller and Data Protection Officer

The data controller

The person responsible for the processing of personal data is: Linda CHAN LING. She can be contacted as follows:

Phone au 0766229702 : on weekdays from 9a.m to 5p.m
e-mail : contact@themalagasygrocery.com

The data controller shall be responsible for determining the purposes and means of processing personal data.

Obligation of the data controller

The controller undertakes to protect the personal data collected, not to transmit them to third parties without the user being informed and to respect the purposes for which the data were collected.

The site has an SSL certificate to ensure that the information and the transfer of data passing through the site is secure.
An SSL (“Socket Layer Security” Certificate) certificate aims to secure the data exchanged between the user and the site.

In addition, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this entails for him disproportionate formalities, costs and steps.
If the integrity, confidentiality or security of the user’s personal data is compromised, the controller undertakes to inform the user by any means.

The Data Protection Officer

Furthermore, the user is informed that the following person has been appointed Data Protection Officer:

Linda CHAN LING

The role of the Data Protection Officer is to ensure the proper implementation of national and supranational provisions on the collection and processing of personal data. It is sometimes called D.P.O. (for data protection officer)
The Data Protection Officer may be contacted as follows:

Phone au 0766229702 : on weekdays from 9a.m to 5p.m
Par e-mail : contact@themalagasygrocery.com

Article 5: User rights

In accordance with the regulations concerning the processing of personal data, the user has the following rights listed:

In order for the data controller to grant his request, the user is required to communicate to him: his first names and names as well as his e-mail address, and if this is relevant his account number or personal space or subscribers.
The data controller is obliged to reply to the user within a maximum of 30 days.

Presentation of the user’s data collection and processing rights

Right of access, rectification and right to erasure

The user may read, update, modify or request the deletion of his data, following the procedure set out below:
If the user has one, the user has the right to request the deletion of his personal space by following the following procedure: send an email to contact@themalagasygrocery.com
The user is free to delete his data by accessing his personal space on the site.

Right to data portability

The user has the right to request the portability of his personal data held by the site, without the site being able to refuse, except to demonstrate the existence of legitimate and compelling reasons, which may prevail over the interests and rights and freedoms of the user.

In order to request the limitation of the processing of this data or to object to the processing of this data, the user must follow the following procedure:

The user can request the limitation of the processing of this data by sending an e-mail to contact@themalagasygrocery.com

Right not to be the subject of a decision based solely on an automated process

In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based solely on an automated process if the decision has legal effects concerning him or her, or significantly in a similar manner.

Right to determine meaning of data after death

The user is reminded that he can organize the future of his data collected and processed if he dies, in accordance with law number 2016–1321 of 7 October 2016.

Right to refer to the competent supervisory authority

In the event that the data controller decides not to respond to the user’s request, and that the user wishes to challenge this decision, or, if he thinks that one of the rights listed above is infringed, he is entitled to refer the matter to the CNIL.

Article 6: use of cookie files

The site may use cookies.
This is a small file (less than 4 KB), stored by the site on the user’s hard drive, containing information about the user’s browsing habits.

These files allow it to process traffic statistics and information, facilitate navigation and improve the service for the comfort of the user.

For the use of cookie files involving the storage and analysis of personal data, the consent of the user is necessarily required.

This consent of the user is considered valid for a maximum of 3 months. At the end of this period, the site will again request the user’s permission to save cookies files on its hard drive.

Opposition of the user to the use of files conquered by the site

Users are informed that they can object to the storage of their cookie files by configuring their browser software.
For information the user can find at the following addresses the steps to follow in order to configure his browser software to oppose the storage of cookie files:

Chrome : https://support.google.com/accounts/answer/61416?=fr
Firefox: https://support.mozilla.org/fr/kb/enable-and-desable-cookies-website-preferences
Safari: https://apple.com/legal/privacy/fr-ww/
Internet explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
Opera: https://opera.com/help/tutorials/security/cookies/

Dans le cas où l’utilisateur décide de désactiver les fichiers cookies, il pourrait poursuivre sa navigation sur le site. Toutefois, tout dysfonctionnement du site provoquée par cette manipulation ne pourrait être considéré comme étant du fait de l’éditeur du site.

  1. Description des fichiers cookies utilisé par le site

The website editor draws the user’s attention to the fact that several cookies are used when browsing.

When browsing the website, it is made known to the user that third-party cookie files may also be stored.
Specifically, the following third parties:

Stripe
PayPal
Boxtal

In addition, the site incorporates social network buttons, allowing the user to share his activity on the site. Cookies from its social networks are therefore likely to be stored on the user’s computer when using its features.

The attention of the user is drawn to the fact that these sites have their own privacy policies and general conditions of use possibly different from the site. The publisher of the site invites users to consult the privacy policies and the general conditions of use of these sites.

Article 7: Conditions for Changes to the Privacy Policy

This Privacy Policy may be accessed at any time.

We reserve the right to modify it to ensure that it complies with applicable law.
Therefore, the user is invited to regularly consult this privacy policy in order to stay informed of the latest changes that will be made.

It is brought to the attention of the user that the last update of this privacy policy occurred on 01/06/2020.